Our latest news
Owing to the problems we had with the server on opening bookings in 2021 and given that our supplier has no answer to the record number of connections made (thank you for your custom), we are now able to offer you a pre-booking form under certain conditions :
- You are currently staying on the campsite in 2021
- You are already certain of your dates for 2022 (1)
You can now pre-reserve your stay for 2022 on the spot at reception by using a specific form.
Ask for your own personal form at reception, fill it in and hand it back in person before you leave (2)
You will receive a quote in January by email indicating your pitch number and you will need to pay the deposit in order to confirm your reservation (the same as if you had booked online). You will then have no need to book online, (the aim is to avoid this year’s mess)
(1) You are absolutely certain of your stay dates for 2022 (no change will be possible later)
(2) No form will be accepted by post, by email or by a third person
What’s new in 2021
Our booking system has been a victim of its own success !
This year, even before opening online bookings our server was swamped with requests and went into ‘safety mode’ thinking it was being attacked by pirates. At the same time it started a systems maintenance operation. After an hour functioning at ‘snail pace’, bookings eventually got back to normal and the peak-summer period (15/07 – 25/08) was almost fully-booked in under 10 minutes ! During the slow-down we also received over 300 emails which only added to the problem with customers trying to book by email, customers showing their their dissatisfaction and, fortunately for us a few emails from customers wishing us ‘Good Luck’. (Not to mention our phones which were ringing non-stop all morning).
We are well aware of the dissatisfaction that this has caused and we do understand as we have also suffered the consequences !
Please note that we do everything in our power to make sure bookings go as smoothly as possible but certain unavoidable technical hitches are beyond our control.
Even if our servers are of sufficient size, we found ourselves in the same situation as certain ticket offices for concerts or sporting events when their servers are swamped by demand and forced into slow-mode.
The booking platform we use (provided by the company Sequoiasoft) is Number one in France and functions perfectly elsewhere. The thousands of attempts at connection made during the 30 minutes prior to opening prevented us precisely from opening at 10 o’clock ! Once again, the Cap de l’Homy Campsite has stood out for its uniqueness…. Something we would happily have done without.
What’s new in 2021
So, for 2022, we would like to try something new (fingers crossed)…. We have put in place a pre-reservation system on paper. You may ask for this pre-reservation form if you satisfy both of the following conditions :
You are currently staying on the campsite and can hand in the completed form in person (no forms will be accepted by post or by e-mail – nor by homing pigeon)
You are absolutely certain of your stay dates for 2022 (no changes will be possible once you have handed the form in)
This pre-reservation form will mean you can by-pass the server on opening and will give you priority over online bookings. You will then receive a quote in January with instructions for paying the deposit. In order to benefit from this new system – which we hope will save you (and us) a lot of hassle – please ask for your personal form at reception.
Nature Lodges : new updated rental accommodation
All our Bungalows have been replaced by new, more modern ‘Nature Lodges’, including one for the disabled. 10 lodges can be rented from Saturday to Saturday and 5 from Wednesday to Wednesday, all by reservation only.
On-going work / repairs
Our village Mayor, Mr Napias, has brought together the municipal technicians and the campsite technician in order to limit costs and mutualize their skills throughout the municipality and especially the campsite.
The Beach Pathway
We have been waiting a long time for the renovation of this pathway which will be replaced by a wooden walkway to be installed in June as well as repairs to the staircase.
The petanque grounds in the car park have been renovated and are now complete with score boards and new benches, and new picnic tables have been installed in the motorhome area and car park.
New launderette in Showerblock E
An extension is planned for block E this Autumn which will create enough space for at least 2 new washing machines in time for 2022.
After replacing the tiles and the toilets it is now the doors which have been replaced.
A new sign has been installed at the entrance to the campsite as well as two “NO PARKING” signs painted on either side of reception to prevent people from blocking the access into and out of the campsite which can sometimes cause friction.
A diagnostic has been carried out to upgrade our electricity network from 6 to 10 Amps. New low-consumption streetlights are also being considered.
New entrance and exit barriers have been installed as the old ones were showing signs of weakness.
Please rest assured that we are actively working to improve the campsite’s surroundings and services so that each time you visit you will find improvements and yet still find the spirit of the campsite you cherish so much.