COVID 19

29/05/2020

Yesterday 28th May 2020, French governement indicate a reopening of campgrounds from June 2nd.Now we are waiting for « Health protocols » validated by the authorities, to be implemented in order to be able to welcome you safely. We will get back to you very quickly to let you know the opening date. Please consult ou website regulary.

 

14/05/2020

For information, reservations remain closed until further details from the authorities on opening and reception conditions. Thank you for your understanding.

05/05/2020

France is currently in lockdown until May 11th.
Weekly maps with color codes point out the departments most affected by the epidemic. These maps are issued every Thursday evening by the French government.
These color classifications will imply restrictions after the end of the lockdown.
Our Aquitaine region and the Landes department have remained among the least affected areas since the beginning of the pandemic.
The health protection measures announced by the government to prevent the spread of Covid-19 do not allow the opening of the campsites at the moment.
Cap de l’Homy campsite will remain closed until further notice. We have to wait for the authorization for re opening, but we also have to get ready to welcome our customers again, according to a binding health protocol.
Our customers who made reservations for the month of May have already been contacted in order to fill out a reimbursement form. The customers who have reserved for the month of June will be contacted by the second half of May.
If the campsite opens on July 1st, our customers who have booked a stay from July 1st will not be refunded for Covid-19 measures since they will be able to be accomodated by the campsite.
If they wish to cancel their stay, terms of cancellation will be those of « usual » refunds, mentioned in our general conditions of sale.
Concerning the closing of borders or trafic restrictions linked to the colors of the departements : these points will be the subject of a future notice, depending on the governments announcements.
We are actively working for a resumption of our activity, which is strongly impacted (as you can imagine).
Changes and adaptations will be necessary in order to re open with maximum respect of the safety measures. Internal regulations will be set up later : limited number of people at the reception office, social distancing, handwashing and respiratory hygiene, use of sanitary facilities,…
We rely on your full agreement with these new protocols, necessary for the smooth running of your holidays in this pandemic context.

This notice will be updated according to the new developments.